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OUR SERVICES
Not architecture. Not traditional consulting.
This is operational experience design is crafted specifically for automotive retail.
Every dealership is in a different phase, we support you where you are in your journey.
Select your current stage
To see how Arreis can help you plan smarter, align faster, and avoid costly missteps.
Planning
Phase
pre-
construction
Phase
Active Constriction phase
recently
opened
phase
Planning Phase
You have committed to investing in a new facility.
The planning phase is typically before your shovel hits the ground. Initial blueprints and designs have been drafted, and you have entered DID with your OEM partner. This is your opportunity to align your operations with your facility’s design before costly missteps, retrofits, or misaligned workflows ever happen.
At Arreis, we partner with you at this critical stage to set the foundation for a high-performing, experience-driven dealership. A deep-dive into how your processes, people, and technology integrate into the blueprints, helping to reduce oversights, and costly change orders after the construction begins.
PRE-CONSTRUCTION PHASE
The plans are set. Now it’s time to get real about how it’s all going to work.
Your facility is approved and construction is about to begin, or just getting started. This is one of the final windows of opportunity to make strategic adjustments before walls go up, systems are installed, and “it’s too late” becomes the most expensive phrase in your vocabulary.
During this phase, Arreis prepares your team for continued success through the interim operations, as well as working to map how your future vision will work in the space so that you are prepared to deliver excellence from day one in your new facility.
ACTIVE CONSTRUCTION PHASE
The building is coming to life, now it’s time to bring your operation to life, too.
Construction is underway, and your team is juggling vendor meetings, timelines, and grand opening deadlines. But while the facility is being built, your team needs to prepare for a new retail environment, and this needs to be designed. This is the moment to refine how your dealership will function in a modernized workspace to delivered a grand first impression that your customers and community have been awaiting for.
Arreis steps in during active construction to align your people, processes, and physical space so you open with a team that’s trained, prepared, and unified.
RECENTLY OPENED PHASE
You’ve opened the doors. Now let’s make sure your delivering a Grand first impression.
The facility is built. The lights are on. The team is in motion. But now that the store is live, reality sets in. How is your team functioning in the new space? Are the processes flowing? Is the experience consistent? Are your people confident, or just coping?
This is where many dealerships lose momentum. Arreis enters at this stage to fine-tune what’s working, fix what’s not, and ensure your operation lives up to the promise of your new facility.
Target Objectives
Utilizing our knowledge and understanding of automotive retail operations, customer experience, and facility design aspects, together, we will craft a dealer-specific operational planning strategy, aimed to leverage the facility design to accomplish the following:
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Ensure team alignment with brand vision
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Maximize the facility design intentions: technology, efficient use of space, process and logistics
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Minimize after build: “Should have | Could have | Would have” sentiments
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Redefine and map customer experience deliverables
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Promote team culture
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Drive sales, customer loyalty and retention
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Increase customer and employee satisfaction