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The 2 P’s in a Pod: People & Product

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Your dealership’s facility is the Pod.

When it is designed with purpose  and intentionality: 

your People inspire, and your Product shines.

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Design the Pod. Empower the People. Spotlight the Product.

WHY THE POD MATTERS

When the Pod, People and Product work together, Performance follows.

Pod without Process

=

Beautiful stage, missed opportunity

People without Pod

=

Talent without environmental 

support

Product without Pod

=

Potential without

spotlight

2 "P’s" in a Pod = Complete Experience

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Your Pod is the Stage

  • Showcasing your People and Product in the best light possible.

  • Your product captivates and attracts the desire to purchase.

  • Your people create the energy, connection and the experience.

  • If your dealership is not designed to perform, showcase and deliver your people and product will suffer.

Design the Pod.

Empower the People.

Spotlight the Product.

Arreis ensures that your dealership is built to spotlight your product and support the performance of your people through intentional planning and design that embodies and delivers on your brand promise.

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FaCILITY PERFORMANCE DESIGN (FPD):

  • Your Pod - Your Facility

  • Optimizes every square foot to serve ROI and efficiency

  • Aligns OEM design intent with our operational vision

  • Future-proof the space to perform for years to come

OPERATIONAL EXPERIENCE DESIGN (OXP):

  • The People + Process inside the Pod

  • Aligns workflow & touchpoints to your brand

  • Connects digital, in-person, and remote experiences

  • Creates consistency and excellence in every interaction

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One Pod, 2 P’s → Experience Delivered

Your dealership only reaches full potential when facility, people, processes, and product are united. That’s where Arreis delivers unmatched value- the only partner bridging design, operations, and experience.

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Target Objectives

Utilizing our knowledge and understanding of automotive retail operations, customer experience, and facility design aspects, together, we will craft a dealer-specific operational planning strategy, aimed to leverage the facility design to accomplish the following:

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  • Ensure team alignment with brand vision

  • Maximize the facility design intentions: technology, efficient use of space, process and logistics

  • Minimize after build: “Should have | Could have | Would have” sentiments

  • Redefine and map customer experience deliverables

  • Promote team culture 

  • Drive sales, customer loyalty and retention

  • Increase customer and employee satisfaction

One Pod, 2 P's → Experience Delivered

Your dealership only reaches full potential when facility, people, processes, and product are united. That’s where Arreis delivers unmatched value- the only partner bridging design, operations, and experience.

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