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OUR SERVICES
Not architecture. Not traditional consulting.
This is operational experience design is crafted specifically for automotive retail.
Every dealership is in a different phase, we support you where you are in your journey.
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Facility Performance Design™ (FPD)
Your Dealership Facility- Optimized for What Matters.
Our services are built for what the industry overlooks- The "How & Why" behind your facility's design. We translate blueprints into day-to-day execution, bringing functionality, intention and operational value to every square foot.
The Arreis Facility Performance Design™ framework outlines critical areas to support you at any phase of your project Whether you are in pre-planning, pre-construction, active construction, or recently opened; we bring value by ensuring that your investment goes beyond the aesthetics of looking good.
It works. It delivers. It reflects your brand, your people, and your promise.
OPERATIONAL EXPERIENCE DESIGN™ (OXP)
Your Dealership Operations- Activated for Performance.
A high-performing facility sets the stage, but the real performance is from the people and processes inside it. The Arreis Operational Experience Design™ framework bridges the brand promise built into your facility, with the experience delivered to your customers.
Through live, interactive training, dealer customized playbook design and journey mapping, we align your team with the workflows and standards that transform daily operations into intentional experiences.
The result: consistency, confidence, and a dealership culture that truly reflects your brand.
It translates. It elevates. It delivers.
It translates. It elevates. It delivers.
REFRESH & MODERNIZE
Construction is underway, and your team is juggling vendor meetings, timelines, and grand opening deadlines. But while the facility is being built, your team needs to prepare for a new retail environment, and this needs to be designed.
This is the moment to refine how your dealership will function in a modernized workspace to delivered a grand first impression that your customers and community have been awaiting for.
Arreis steps in during active construction to align your people, processes, and physical space so you open with a team that’s trained, prepared, and unified.
Facility Performance Design™ (FPD)
Your Dealership Facility- Optimized for What Matters.
Our services are built for what the industry overlooks- The "How & Why" behind your facility's design. We translate blueprints into day-to-day execution, bringing functionality, intention and operational value to every square foot.
The Arreis Facility Performance Design™ framework outlines critical areas to support you at any phase of your project. Whether you are in pre-planning, pre-construction, active construction, or recently opened; we bring value by ensuring that your investment goes beyond the aesthetics of looking good.
It works. It delivers. It reflects your brand, your people, and your promise.
Target Objectives
Utilizing our knowledge and understanding of automotive retail operations, customer experience, and facility design aspects, together, we will craft a dealer-specific operational planning strategy, aimed to leverage the facility design to accomplish the following:
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Ensure team alignment with brand vision
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Maximize the facility design intentions: technology, efficient use of space, process and logistics
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Minimize after build: “Should have | Could have | Would have” sentiments
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Redefine and map customer experience deliverables
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Promote team culture
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Drive sales, customer loyalty and retention
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Increase customer and employee satisfaction